Privacy Policy

Last updated: 21 April 2025

Welcome to Real Food Rating, owned and operated by Mandy Sacher Consulting Pty Ltd (ABN 81 677 758 833).

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you interact with our website, mobile applications, and services (together referred to as the Real Food Rating Platforms).

By using our platforms, you agree to the terms outlined below.

1. Acceptance of This Policy

By providing us with your personal information—whether through signing up, submitting a form, or browsing—you agree to be bound by this Privacy Policy.

We may update this policy occasionally. Please check back periodically to stay informed.

2. What Information We Collect

We only collect personal information that is necessary to provide our services or improve your experience.

You may choose to provide information when you:

  • Create an account

  • Subscribe to updates or newsletters

  • Submit a product or feedback form

  • Purchase a product or service

  • Contact us directly

This information may include:

  • Name, email address, phone number

  • Social media profile details (if logging in via Facebook, Google, etc.)

  • Location data (with your permission)

  • Device type, browser, and usage patterns

We may also use cookies and analytics tools to understand how our site is used and improve functionality.

3. How We Use Your Information

We use your personal information to:

  • Provide services and customer support

  • Send updates, promotions or recommendations

  • Understand user behaviour and improve our content and platform features

  • Respond to inquiries or support requests

  • Deliver targeted content or advertising (with consent)

We may also use anonymised or aggregated data for analytics, research, and reporting.

4. Sharing Your Information

We do not sell your information to third parties.

We may share your data with:

  • Trusted service providers (e.g. email tools, hosting platforms, analytics partners)

  • Authorised contractors and team members supporting our platform

  • Legal authorities if required by law, or to protect the rights and safety of our users

We ensure all third parties we work with are bound by privacy obligations.

5. Payment Information

If you purchase products or services through Real Food Rating, your payment details are processed securely via third-party payment providers such as Stripe, Apple, or Google. We do not store your payment card details.

You can review their privacy policies at:

6. Location and App Permissions (If Applicable)

With your consent, we may collect location data via your device to enhance your experience or personalise services. You can turn off location tracking at any time in your device settings.

7. Cookies and Analytics

We use tools like Google Analytics to understand usage patterns and improve our services. These tools may use cookies and collect anonymised data such as IP addresses and browsing activity.

You can manage cookie preferences through your browser settings.

Learn more: Google Privacy Policy

8. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purpose it was collected for, or to meet legal obligations.

When your data is no longer needed, we will securely delete or de-identify it.

9. Your Rights and Choices

You have the right to:

  • Request access to your personal information

  • Ask us to correct inaccuracies

  • Withdraw consent for data use (where applicable)

Please contact us at mandy@mandysacher.com to make a request.

If you're providing information on behalf of someone else (e.g. your child), you confirm that you are legally authorised to do so.

10. International Data Transfers

We store data in Australia and do not routinely transmit data offshore. If we ever need to transfer data overseas, we will:

  • Seek your consent, or

  • Ensure the destination country offers privacy protections consistent with Australian law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or technology.

The most recent version will always be available at this page.

12. Questions or Complaints

If you have any questions about this Privacy Policy, or wish to raise a privacy-related concern, please contact:

📧 Email: mandy@mandysacher.com

If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner via www.oaic.gov.au.